For multi –lingual assistance contact your friendly Q4U Agent and request to be assisted with your home language (any of the 11 South African official languages)

Please quote your reference id or invoice number for every communication with the agency and provide us with the following information

• Name & surname
• Request
• Address
• Contact number

Gauteng maps for appointments: (click on links below for area maps)

Description of agents
Our friendly agents and messengers always dress in corporate identity clothing orange t-shirts or smart casual at times. Over more they will keep in touch with you every step of the process.

General instructions

• Please bring all documents as advised.
• All photos must be clear and match the size specification and colour as prescribed by the relevant authorities.
• Any expired documents or proofs such as affidavits to be submitted to avoid unnecessary charges/penalties.
• Copies of any document must be clear especially the picture or security marks affixed.